In one letter she wrote:
You allege [...] that our client issues parking charges for very short overstays and does not allow a five minute grace period. [...] This is simply untrue.The Daily Mail today highlighted the case of a pensioner charged by ParkingEye for an overstay of 13 seconds. This is the shortest overstay the Prankster is aware of, shorter even than the ones he highlighted.
The Prankster is now running a sweepstake on whether it is more likely that Hill Dickinson will threaten to sue the Daily Mail for causing "immense damage to our client's reputation", or whether Katie Mickleburgh will write to The Prankster to apologise for being taken in by ParkingEye's lies.
Katie's biography page states she is strong in "ensuring matters are dealt with swiftly and efficiently, reaching the most cost effective conclusion". She is therefore no doubt suitably embarrassed with the error-filled letters she wrote to The Prankster, and the subsequent self-inflicted damage to her own reputation. The most cost effective conclusion was of course, to advise her client not to threaten to sue for damages if the facts they are unhappy about are true.
Katie will have learned an important lesson - never trust anything ParkingEye say. ParkingEye have regularly told lies to the court, to POPLA, to their customers, to the motoring public and of course, to their own legal representatives.
The Parking Prankster